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Ask Us by Email!

-> FYI: AskUs! primarily supports:
  • the information and research needs of current students, associated faculty and staff of the University of Minnesota - Twin Cities
  • researchers with questions about resources that are unique to the University Libraries  
->Technical Assistance Form (use for problems logging on to resources and services)
 
1 Tell us your question. (required)
The more you tell us, the better our answer will be. Include any significant terms that describe your subject, as well as list any sources that you've already consulted.
 
2 How will you use this information?
It really helps librarians to know this part!  If we know this, it can help us provide a more useful response.
 
Course name/number/professor:
(if this is for a class assignment)
 
3 A response to this question is not needed after this date:
(note that today's date is 07/4/2009 )
Responses requiring special attention may take up to 3 working days. If you need help right away, please consult our database of answers to Frequently Asked Questions, or ask your question by Phone or In-Person
 
4 Status: (required)
I am ...

 
5 Contact Information
First Name: (required)
Last Name: (required)
Email address: (required)
A complete Internet email address (example: doe001@tc.umn.edu) is required for us to send you an answer to your question.
Telephone: (including area code)
Some questions require clarification or more information. In these cases, contacting you by telephone allows us to respond more quickly and accurately.
City & State where you have access to a library: (required)
We can usually help you better if we know how far away you are from a library that owns the resources we may recommend to you.
Special Accommodations:
Do you have any disability accommodations that the library should be aware of in responding to your request? If so, please explain. Also, you may want to check out our guide Services to Library Users with Disabilities.
 
6 Send it!

In order to help us combat form spam, please answer the following math problem:

What is 4 + 8?

Check this box if you want an email copy of this request for your records. 

Email Infopoint at: infopoint@umn.edu
This form is adapted from: The Internet Public Library Reference Center. "IPL Ask A Question Form" at: http://www.ipl.org/div/askus/.